FAQ About Online Access
What a wild ride the past month has been. A wild ride that has opened up a world of possibilities.
We have a number of different options for you to choose from. Whether you like real time sweat sessions or the freedom to practice how, when and where you want - we got you. So let's break it down for you so you can decide what is the best option for you & your lifestyle right now.
1. LIVE STREAM
Sweat with us live and on a set schedule. With all the familiar faces you love we have at least 3 classes a day to choose from. Click here to view the schedule. We have adjusted our prices to reflect this new online platform.
The following are our new rates for LIVE stream classes:
- Drop-in: $10
- 5 pack: $45
- 10 pack: $80
Sweat exactly how & when you want to. For $49.99 a month you get unlimited access to a wide variety of videos. Flow, Cardio, Sculpt, Under 30 Minutes, Barre, Deep Stretch, Yin & Meditation. We are constantly growing the library & adding fresh videos weekly. Sign up here.
Pure members who pay $119 a month get access to both of these platforms. Live classes & On-Demand. Become a Pure Member.
1. How to I access the live stream classes? It is on Instagram or Facebook?
We are no longer posting live stream classes on social media. Here are the steps you need to take in order to access the live stream classes.
- Reserve the class you want to attend here.
- If you do not have a Mindbody account you will need to create one.
- If you have a HOTMAIL account, please go into your Mindbody account and change it to another address. If you do not have another email address that is okay. We are finding that the HOTMAIL emails are being sent to spam/junk. Please make sure to check your spam/junk account if you have a HOTMAIL account.
- Make sure you have ZOOM downloaded onto your phone or laptop.
- Roughly one hour before class you will receive a link which will open ZOOM & access the live class.
2. OH NO. I did not receive an email and cannot access the class! What now?
We suggest setting up your mat & computer at least 15 minutes before class. First off, please check your junk & make sure the email did not end up there. If you did not receive an email with a link to the class please contact us at firstname.lastname@example.org as soon as possible.
3. If I have a Pure Hot Online membership do I also get access to live classes?
Pure Hot Online members will receive a 10 Pure Pack to put towards 10 online live classes. After that, the standard fee applies.
4. How long are the classes on Pure Hot Online?
We have tried our best to listen to what the people want. Therefore, we have a little bit of everything. 10 minutes to one hour. We have made it so you can fit a class to your mood and current situation.
When technology works, it is great. When it doesn't - it sucks. We are here to help you through any challenges you face. Please do not hesitate to reach out to us so we can help you have the best experience online.